FAQ
What boards usually ask.
If you can't find the answer, write to us. We answer the way a neighbour on the board would, straight and without fuss.
Getting started
Does everyone have to download an app?
No. Tempus is a web page that works on every phone and can be added to the home screen. Nobody needs an app store account.
How do members sign in?
With a link sent to their email. There are no passwords to remember or reset.
How do members join?
The board shares an invitation link, for example on the notice board or in a newsletter. Whoever joins is approved by the board and linked to their apartment.
How long does it take to set up?
The board adds the resources and rules itself in the admin area. For an association with a laundry room, a sauna and a guest apartment, it's an evening, not a project.
We have paper lists and they work. Why switch?
They work until two households sign up for the same Saturday in the guest apartment. Tempus makes the rule you already have, like one weekend a month and cancel by Thursday, hold without anyone having to police it.
Rules and booking
What rules can the board set?
Per resource: how many slots per day and per week, longest booking, how far ahead it opens, how close to the start you can still book and how late you can cancel. Everything can be counted per apartment or per person.
Can we book the guest apartment by the night?
Yes. A resource can be booked by the night with check-in and check-out times, and the member picks a date range instead of slots.
Can we charge for the guest apartment?
Not through Tempus yet. The booking shows who stays which nights, and the fee is collected as it is today.
What happens to bookings when the laundry room is renovated?
The board closes the resource for the period. Existing bookings aren't cancelled automatically; they are listed for the board to handle and communicate.
Can Tempus control the laundry room lock?
No, and it isn't planned. If the association already has Aptus or Vision with fobs, Tempus isn't the right choice.
Pricing and terms
What does it cost?
From 1,690 SEK a year for the whole association, based on the number of apartments. The price is what the association pays and nothing is added on top.
Is the price per user?
No, per apartment. Invite everyone who lives there, partners and teenagers included, without the price changing.
How does the trial work?
90 days free, no card and no commitment. Long enough to try it and still make the decision at the next board meeting.
How do we pay?
With one invoice a year, 30 days net. It can go straight to the property manager.
Can we cancel?
Any time. The cancellation takes effect at the end of the paid year.
What happens if we stop paying?
Nothing is deleted. The association is paused until the invoice is paid, and then everything is back as it was.
Data and privacy
Can the board see members' email addresses?
No. The member list shows name and apartment. The email address is used only for sign-in and confirmations.
Can a member delete their account?
Yes, on their own, from their profile. The account and email address are then deleted for good.
More questions? Write to hej@tempus-bokning.se.
Try it before the next board meeting
90 days free, no card and no commitment. Long enough to try it for one meeting and decide at the next.